Administration core
Investor records, orders, holdings, payments, and reporting sit alongside transfer agency and asset administration workflows.
Software supplied through Fintall
Smart-Ops is Fintall's operations platform. It brings transfer agency, investor administration, workflows, and control evidence into a connected operating platform.
The software behind the service
The software detail supports Fintall's core proposition: an environment you control, with a choice of administration services. Product functionality does not replace the responsibilities of your servicing partners.
Investor records, orders, holdings, payments, and reporting sit alongside transfer agency and asset administration workflows.
Jurisdiction-specific wrappers, tax and pension rules, and product lifecycles are configured around a shared administration core.
Workflow orchestration, service-level agreement (SLA) management, and governance, risk, and compliance (GRC) evidence support day-to-day operations.
Product families
Mutual fund investor registry and administration, with CNAV, LVNAV, and VNAV money market fund patterns and connected NAV, holdings, payment, and distribution workflows.
LTAF, AIF, and private equity administration patterns cover commitments, capital calls, allocations, and investor servicing alongside local pension and tax wrappers.
Traditional and blockchain-enabled workflows include transfer controls, tokenised subscriptions, and redemptions. Optional DLT services extend the model without making blockchain a prerequisite.
Platform and controls
Workflow, SLA, and exception visibility are embedded in administration, producing operational evidence for management, risk, and governance stakeholders.
Digital portals and backend-for-frontend layers sit above core administration, with enterprise integration and optional distributed-ledger commitment services below.
Audit history, role-based approvals, and policy-driven tasks support oversight and reporting for audit and risk committees, boards, and regulatory audiences.
Onboarding
An 11-phase migration pipeline runs from project setup through verification, with gated approvals and rollback controls. Seven optional AI-assistance points are attestation-gated, not mandatory.
Completeness, transformation accuracy, and evidence traceability are brought together in a migration assurance report.
Delivery teams, management, clients, and regulatory observers can review the evidence relevant to their roles.
Runbooks, controls, and a defined support model connect implementation with ongoing service delivery.